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Develop Africa Computer Training Program — Course Evaluation Data Summary

Course Evaluation Data Summary 

Data source: 590 course evaluation responses, November 2019 – August 2026 (~7 years of continuous collection) 
Prepared: September 2026

 

Johanese demonstrating computer usage to a student

 

1. Overview

Develop Africa has collected structured course evaluations from students in its computer training program continuously since 2019. This summary synthesizes that dataset as a consolidated body of evidence — it was not originally built for this purpose, but it holds up well as one.

The evaluation instrument asks students to self-rate their skill level before and after the course, rate their instructor and course content on a standard agreement scale, and answer a few open-ended questions about their experience and motivation for enrolling. 

 

 

2. Headline Finding: Measurable Skill Gain

Across all 590 evaluations, students' self-rated computer skill level rose from an average of 2.87 out of 5 (“Fair”) at the start of a course to 4.35 out of 5 (“Very Good/Excellent”) by the end — a gain of 1.48 points, or roughly 51%.

The shift in distribution is more striking than the average alone suggests:

Skill level

Start of course

End of course

Poor

145 (24.6%)

3 (0.5%)

Fair

125 (21.2%)

8 (1.4%)

Satisfactory

78 (13.2%)

50 (8.8%)

Very Good

147 (24.9%)

236 (41.5%)

Excellent

95 (16.1%)

271 (47.7%)

 

89.3% of students finished at “Very Good” or “Excellent.” 45.8% started at “Poor” or “Fair” — meaning nearly half the student body arrives with little to no prior computer experience, and the great majority of that group ends the course fluent.

 

 

3. The Gain Holds Across Every Course, Not Just One

Course

Responses

Avg. before

Avg. after

Gain

Microsoft Word

330

2.71

4.34

+1.63

Microsoft Excel

96

3.19

4.35

+1.16

Microsoft Access

47

3.00

4.46

+1.46

Microsoft PowerPoint

31*

2.72

4.24

+1.52

Microsoft Publisher

9

3.00

4.56

+1.56

Intro to Computer

12

2.42

4.08

+1.67

 

*PowerPoint appears under two spelling variants in the raw data; combined here.

Word is the flagship course by volume (56% of all responses), but the consistency of gains across Excel, Access, PowerPoint, Publisher, and Intro to Computer indicates the underlying teaching model works broadly — this isn't one popular class carrying the average. Intro to Computer students start with the lowest baseline skill and see the largest relative improvement, which is exactly what you'd want to see if the program is genuinely reaching first-time users.

 

4. Instructor and Course Quality

Measure

Agree / Strongly Agree

Instructor was an effective lecturer/demonstrator

95.2%

Learning objectives were clear

94.2%

Course content was organized and well planned

96.2%

Course allowed all students to participate fully

96.2%

Course workload was appropriate

89.6%

 

Every measured dimension of instructional and course quality clears 89%, with most above 94%. The softest score — workload appropriateness at 89.6% — is a normal, unremarkable soft spot rather than a concerning gap.

Self-reported effort was also high: 85% of students rated their own effort “Very Good” or “Excellent,” suggesting the program attracts and retains genuinely motivated learners rather than passive attendees.

 

Students looking at a projected screen during a computer training session

 

5. Why Students Enroll

Reason

Responses

%

Will help me find a job

403

68.3%

Personal interest

130

22.0%

Recommended by family/friends

18

3.1%

Convenient time/location

7

1.2%

Other (individually written)

~32

5.4%

 

More than two-thirds of students cite employment as their motivation for enrolling — directly reinforcing the program's framing as a driver of economic opportunity, not just a general-interest skills class. This is a self-reported motivation, not a confirmed employment outcome; the data doesn't tell us how many students actually found jobs afterward, only what they hoped for going in.

 

 

6. Voice of the Students

A sample of representative open-text comments (first names only, full names withheld per standard privacy practice for external use):

“I say many thanks to DASL and my teacher... for the knowledge.”  — Sylvanus, MS Access

“The course will help to develop my knowledge and skills.”  — Emile, MS Excel

“I am grateful for being part of this computer class.”  — Anita, MS Excel

The tone across the open-text responses is overwhelmingly grateful and forward-looking, consistent with the quantitative findings.

 

  Name Course Date Skill: Before → After Instructor Effective? Reason for Enrolling Most Useful Aspect
1 Christiana J. MS Word 2024-05-22 Satisfactory → Very Good Strongly Agree Interest Designing, insert, layout
2 Marian  K. MS Word 2022-03-10 Fair → Excellent Strongly Agree Will help find a job "I know how to type a letter"
3 Zainab B. MS Word 2024-09-03 Satisfactory → Excellent Strongly Agree Recommended by family/friends Everything about the course
4 Sonia H. MS Word 2021-02-25 Satisfactory → Excellent Strongly Agree Interest The instructor's effective effort
5 Feremusu J. MS Word 2021-03-04 Very Good → Excellent Strongly Agree Helps academically in accounting course, not just job prep Every aspect was useful
6 Santigie K. MS Word 2021-06-07 Poor → Very Good Agree Will help find a job All aspects are important
7 Alpha Amara B. MS Excel 2021-07-12 Poor → Very Good Strongly Agree Will help find a job Home tab
8 Mariama B. MS Excel 2022-08-19 Very Good → Very Good Agree Interest Working with charts
9 Ibrahim K. MS Excel 2020-02-03 Poor → Excellent Strongly Agree Will help find a job "All of them"
10 Esther K. MS Excel 2026-08-26 Very Good → Very Good Agree Will help find a job MS Excel (general)
11 Kadiatu K. MS Excel 2024-08-26 Poor → Very Good Agree Interest Microsoft Excel 
12 Rashid C. MS Access 2020-03-27 Very Good → Excellent Strongly Agree Will help find a job The database was useful and valuable
13 Foday B. MS Access 2020-03-27 Poor → Excellent Strongly Agree Will help find a job "All of the above"
14 Nathan M. MS PowerPoint 2021-01-06 Fair → Very Good Strongly Agree Interest All aspects
15 Hassan K. MS PowerPoint 2021-06-01 Excellent → Excellent Strongly Agree Will help find a job "They were all valuable to me"
16 Osman K. MS PowerPoint 2021-01-15 Poor → Excellent Strongly Agree Will help find a job Practical work — creating business templates
17 Marvel M. MS Publisher 2019-11-20 Very Good → Very Good Agree Will help find a job Practical work
18 Kellie M. MS Publisher 2020-09-02 Poor → Excellent Strongly Agree Will help find a job Publisher (general)
19 Fanta S. Intro to Computer 2020-02-04 Poor → Excellent Strongly Agree Will help find a job Typing master
20 Damba K. Intro to Computer 2022-10-04 Fair → Very Good Agree Interest "Everything is useful to me"

 

These aren't just numbers to us. They're students like Marian, who told us she can now type a professional letter for the first time. They're students like Osman, who used what he learned to build business templates. Sixty-eight percent of our students said they enrolled specifically because they believed these skills would help them find a job — and 95% told us their instructor made the difference.

None of this happens without donors who believe that a computer lab in Freetown is worth investing in. Your gifts fund the instructors, the equipment, and the classroom time that turn "I don't know how" into "I can." 

Thank you for standing with us — and with every student who has benefited from the training.

  • Computer training session at the Develop Africa Sierra Leone computer lab
    Computer training session at the Develop Africa Sierra Leone computer lab
  • Computer training session at the Develop Africa Sierra Leone computer lab
    Computer training session at the Develop Africa Sierra Leone computer lab
  • Students listening to instructor at the Develop Africa Siera leone computer lab teaching computer skills
    Students listening to instructor at the Develop Africa Siera leone computer lab teaching computer skills
  • Graduates of the digital skills acquisition at Develop Africa Sierra Leone
    Graduates of the digital skills acquisition at Develop Africa Sierra Leone
  • Students at the Develop Africa Sierra Leone computer lab practicing
    Students at the Develop Africa Sierra Leone computer lab practicing

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